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    CONTACT INFORMATION

    22 Rosebank Road
    Johannesburg, Gauteng 2196
    South Africa

    086 120 0010

    Bookings@storagegenie.co.za
    Support@storagegenie.co.za

    Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

    Self storage is simple, hassle free and easily accessible. Simply select the unit size, in the location that best suites you and then move-in. There are no long term contracts to sign and you can move-in on the same day. Access is free of charge and you can change your unit size any time you want. Not sure what size is right for you? Call our friendly staff on 086 120 0010.

    This depends on the unit size that you select. We have units ranging from one square metre up to 100 square metres and for larger storage needs we have bulk self warehousing options. If you are not sure what size will suit you contact one of our well trained staff and we will assist you.

    Please be aware that for the safety of our customers and staff we do not accept cash on site.

    Our helpful staff will explain all you need to know when you move-in, however it is important to note the following costs are not included in your monthly rental:

    • One month deposit
    • Your own padlock. 

    Your first payment is due on or before your move-in date. Thereafter rent is due on the first of every month, however we will place a debit order on your behalf to avoid the hassle of making your monthly payment.

    Please be aware that for the safety of our customers and staff we do not accept cash on site.

    There are many Storage Genie competitions and specials for new and existing customers. Call our stores and ask our helpful staff for the latest news.

    You don’t have to reserve a unit but this is advisable. To ensure you don’t lose the storage space that best suites you, you can reserve a unit by paying a deposit. Check with our staff to book your space now.

    No problem, our well trained staff will assist you with your move-in and you will have access to your storage space on the same day. Just remember to bring along your ID or passport.

    The access hours of our facilities vary so please check with our staff or alternatively you can look on our website under your particular location.

    Please note that our office hours are different to our access hours. The office is open from 08:00 – 17:00 on weekdays, 09:00 – 12:00 on Saturdays and closed on public holidays

    You will need to sign a lease before you have access to your storage unit. Please remember to give us written notice by the 15th of the month if you intend moving out at the end of the month.

    Speak to friendly staff if you require more trips or would like us to recommend a removals company.

    Our well trained staff can assist you to select the unit size that best suites you. Remember if you need regular access to your stored items then a larger space where you can pack aisles will be beneficial. If you know you will only access the unit once you move-out then a smaller space can save in costs

    No problem, you can transfer to another size unit anytime and as many times as you want.

    Most of our units are three (3) metres high. Best practice is to check with our staff before you choose your unit.

    There is a wide range of security features at our stores, ranging from CCTV cameras and individually alarmed units, to electric fencing and access control systems.